Maintaining system availability is an important aspect of every Cognos Analytics administrator’s job. Monitoring your Cognos Analytics environment is a key part of maintaining this availability. You’re likely already monitoring the IBM Cognos service for Start/Stopped status, but this doesn’t always give an accurate representation of what’s going on with your servers. Often times, a user will report that Cognos isn’t available but the service is running. What else can you do? Fortunately, Cognos Analytics provides some informative URLs you can use to check the status of your content managers and dispatchers. Read more

We’re often asked how “our methodology” helps drive better user adoption. The key to user adoption is satisfying users’ needs, within the context of their environment. This sounds obvious, but it’s surprisingly easy to miss the mark. And all too often, projects are doomed from the beginning…with the requirements. Read more

Any discussion of Master Data Management automatically includes a discussion of Data Governance. The two go hand in hand. Successful MDM implementations require understanding data ownership, stewardship, and security, as well as determining business rules to be applied to the data. Specific business rules usually include rules for matching and consolidating data items as well as data quality checks. Read more