Start with the requirements statement of work. During this phase, the software was installed, data profiling and a data quality assessment was completed which supported business requirements, and business and technical solution documents were generated
COMPANY OVERVIEW
A manufacturer of analog, mixed-signal and digital signal processing integrated circuits used to convert, condition and process real-world phenomena, such as light, sound, temperature, motion, and pressure into electrical signals.
BUSINESS NEED
The client wanted to move their externally managed customer master process to an in-house solution they could manage themselves. Their goal was to maintain their own single view of the customer solution mastering both account and contact entities and the relationship between the two. They needed greater control and flexibility around data quality, standardization and validation, along with the ability to better manage change and processing times. The client partnered with Ironside to develop the single view of the customer solution.
SOLUTION
Ironside’s Information Management practice was responsible for delivering the solution. The solution included building data cleansing, data standardization and data validation routines to prepare the data for matching and consolidation to ultimately master the data. This included validating and standardizing business and personal names, addresses, phone numbers, and email addresses. The data was enriched with different attributes to better define the address, and the account and contact entities.
Develop a Plan
Define the Data Sources
Formalize the Approach
Ensure Future Success
KEYS TO SUCCESS
By moving to an in-house master data management solution, the client is now able to:
About Pitney Bowes
Pitney Bowes (NYSE:PBI) is a global technology company powering billions of transactions – physical and digital – in the connected and borderless world of commerce. Clients around the world, including 90 percent of the Fortune 500, rely on products, solutions, services and data from Pitney Bowes in the areas of customer information management, location intelligence, customer engagement, shipping, mailing, and global ecommerce. And with the innovative Pitney Bowes Commerce Cloud, clients can access the broad range of Pitney Bowes solutions, analytics, and APIs to drive commerce.
READ ADDITIONAL CASE STUDIES
Become one of our successful clients.
Ironside is a data, analytics, and AI consulting and technology implementation company. We work with clients to understand their business objectives and day-to-day challenges, then employ our deep expertise in data strategy, architecture and engineering, integration, business intelligence, AI, and generative AI. We create technical solutions and practical approaches designed to drive smarter, data-driven decisions across a company and help it move further and faster toward its business goals.
