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CASE STUDY
Helping a multi-billion-dollar food and beverage distributor respond with speed and agility to a cyberattack.
When a major food and beverage distribution company comes under cyberattack, the challenges are large-scale on two important fronts: Preventing future exposure and continuing to operate. So, our client needed to quickly migrate their Cognos environments to new servers running on more modern, secure operating systems and get systems back up and running as quickly as possible.
BUSINESS NEED
To quickly gain control of analytics administrator license permissions.
INDUSTRY
Food and Beverage Distribution and Logistics
CLIENT
A Multi-Billion-Dollar
Food and Beverage Distributor
Food and Beverage Distributor
IRONSIDE’S SOLUTION
Provided access to our managed services staff to backstop the client business intelligence team’s system restoration efforts, and provide server configuration and software installations needed for moving quickly to reconstruct their Cognos environments.
SUCCESSFUL OUTCOMES
- Deployment of an Ironside team and resources within hours of our client’s call and with a verbal commitment, preventing paperwork from delaying our ability to act fast.
- The rapid stand-up of new environments that both served business needs and protected against future incursion.
- Reporting services were fully resumed less than one week from work beginning.
How we delivered
01
ACT FAST
Ironside immediately met with the client to scope out the size of the project and prioritize the most important servers to work on.
02
AUGMENT
We worked closely with the client’s IT staff to take on what they couldn’t, provide informed answers where they had questions, and assist whenever and wherever they needed us.
03
BUILD
Ironside provided guidance and assistance in all steps of installation, set-up, and configuration of Cognos. We acted not simply as additional labor — but as force multipliers for client IT staff. With our help, multiple versions of Cognos were established across 8 servers.
