IRONSIDE MANAGED SERVICES
Helping your IBM analytics platform deliver more and demand less.
Ironside Managed Services helps companies like yours benefit from the power of a sophisticated
IBM analytics platform without having to assume the burdens of complex management or shifting costs.
Our people bring the skills, knowledge, and expertise to ensure your IBM analytics platform can consolidate and organize data, translate it into valuable insights, and make those insights easily available across your organization. That leaves your people free to do what they do best — use analytics insights to drive value for your business.
Improving performance and enhancing cost control
Ironside Managed Services helps clients in all major industries derive greater benefits from IBM analytics than they could achieve on their own.
- Decrease maintenance overhead and accelerate time-to-value, allowing your team to focus on adopting new solutions and driving business value
- Count on a predictable monthly or annual cost structure that delivers greater efficiencies and savings
- Provide a single source to call for service requests and incident resolution
- Support end-users with familiar applications — reliable systems dashboards and reporting tools — while maintaining security for users and groups
- Application Support and blocks of flexible development hours
- Meet your business’ BI platform requirements and access Ironside’s extensive Analytics expertise
- Leverage high-powered IBM data management and analysis infrastructures without the cost of bringing them onsite
Aligning our expertise to your business needs
We’ve helped clients achieve a wide range of goals. Some include moving to the cloud to utilize current resources in additional business activities, getting greater performance and value from an existing analytics budget, migrating to a new BI platform, or eliminating resource staffing demands.
Once we understand your current state, optimal future state, and the best path forward, we’ll align our resources to your needs. Because our goal is to help your business make the most of all that analytics can offer — today and tomorrow.
CURRENT IRONSIDE CLIENT
Products we support with our deep knowledge and extensive experience*
Cognos
Cloud Pak for Data
Controller
DataStage
IBM Cloud
Netezza
Planning Analytics
TM1
A high-level look at the Ironside approach to Managed Services
-
DISCOVERY
Getting a clear view of your current and optimal future states
- Define success metrics
- Gather data via structured interviews
- Complete the application inventory
- Identify tech/functional challenges
- Define skills requirements
- Define customer team and responsibilities
- Develop/schedule transition plan
- Establish status reporting schedule and identify participants
-
IMPLEMENTATION
Bringing needed services on board
- Infrastructure sizing and security requirements
- Solutions include on premise, hosted Data Center, Cloud, or hybrid
- Installation and configuration
- Platform migrations
- Data Source connectivity and testing
- Application validation, testing and remediation
- Deployment support and change-management guidance
-
OPERATIONAL RUN AND MAINTAIN
Ensuring peak performance over time
- Incident and service requests
- Application troubleshooting
- Monthly application log reviews (Problem Management)
- Performance tuning
- License management and compliance
- Monthly status review meetings
- Environment health checks
- Platform upgrades, interim fixes and fix packs
One conversation with our Practice Director
can address a host of your BI questions
DAVID ANDERSON
DAnderson@IronsideGroup.com
